Terms of Service
These Terms of Service outline the foundational rules for browsing our website and using our online services. Additional terms may apply to specific accounts, products, and services you choose to open.
Using this website
Please use this website strictly for lawful purposes and in line with these terms. Do not attempt to disrupt its functionality, gain unauthorized access, upload malicious software, misuse forms or text, or engage in any activity that could damage the bank, our visitors, or our customers.
Information and financial services
We provide the information on this site for general guidance, meaning it may not cover every condition relevant to a specific product. Features, rates, fees, and eligibility are subject to change and depend on individual evaluations. Nothing on these pages constitutes a personalized financial recommendation, an explicit offer, or a guarantee of approval. Any service you open will be governed strictly by its own formal product agreements.
Applications and account services
Submitting an online application or enquiry does not automatically open an account, approve a product, or establish a binding banking relationship. All applications are subject to identity verification, eligibility checks, document review, and formal acceptance. Once an account or service is established, separate terms will apply.
Online banking security
Protect your login details, PINs, security codes, and devices at all times when using online banking. Never share your credentials or one-time verification codes with anyone. Notify us immediately through an official channel if you believe your account security or login details have been compromised. Your transactions and account access remain subject to the relevant online banking and account agreements.
Website content and links
All text, graphics, logos, and materials on this website belong to the bank or our licensors and may only be used with proper authorization or as permitted by law. We include links to third-party websites purely for your convenience, but we do not control those external sites and take no responsibility for their content, products, or privacy policies.
Availability and liability
We strive to keep our website accurate and accessible, though service may occasionally be interrupted for routine maintenance, security updates, or technical issues. To the extent permitted by law, Luxemedina Bank is not liable for indirect losses resulting from your use of or inability to use this website. This does not exclude any legal consumer rights or liabilities that cannot be waived by law.
Changes to these terms
We may update these terms from time to time by posting a revised version right here on this page. Any changes take effect immediately upon publication or on the date specified within the updated text. Product-specific agreements will continue to be governed by their own amendment clauses.
Questions and complaints
If you have any questions regarding these terms, please reach out to Luxemedina Bank by emailing [email protected]. Your statutory consumer rights and local legal protections always remain fully applicable.